Manuals & documents

What operators, facility managers and procurement reviewers need, in one place.

What this service covers

The work this service covers.

01

Specification sheets

Per-model specifications matching this site, ready for tender submissions and internal approvals.

02

Operation and maintenance

Daily operation, consumable replacement and routine maintenance, written for the cleaning team.

03

Safety and compliance

Safety instructions, operating conditions and the certification held for the model and the target market.

What you receive

What you receive.

  • Product datasheets
  • Operation manuals
  • Safety documentation

Service steps

In the order a project meets them.

  1. 01

    Configuration and estimate

    Model mix, zone plan, cleaning frequency and consumable estimate. A labour comparison is included only when the customer supplies a reliable baseline; the current answer set has no verified before-and-after labour case.

  2. 02

    Deployment plan

    Staging plan, charging and docking positions, network and lift integration scope, and a training schedule for the operating team.

  3. 03

    Remote diagnosis

    The cloud platform reports equipment status and faults, and self-check covers sensors, motors and the main controller. Partners receive remote technical support for genuine product faults; site-network, water or drainage problems remain site responsibilities.

  4. 04

    Warranty and on-site service

    Warranty terms, on-site response targets and escalation paths are agreed in the contract.

Common questions

The questions that come up in most first conversations, answered in short. If yours is not here, ask us directly.

What do the documents cover?

Three groups: specification sheets, operation and maintenance manuals, and safety and compliance documents. The set follows the model and the market it was delivered to.

How do I get the current version?

Ask through the contact page or the delivery team: documents are issued per model and per market so nobody works from a superseded sheet. There is no public download link for the same reason.

Which version is authoritative?

The version handed over with the machine, together with the contract, governs. This website explains the product; it does not replace either document.

Where do the figures on this site come from?

From the product data approved for publication. Where an older page disagreed with it, the page was corrected.

See all questions

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